Contact

Get in Touch

Aloha! We're a small, family-run business in Kailua-Kona, Hawaiʻi, and we read every message ourselves. Reach out for order help, product questions, custom requests, or just to talk story.

How to reach us

Email: info@kahana.shop
Location: Kailua-Kona, HI 96740, United States

Response time

We reply within 1–2 business days, Monday through Friday, 9 AM – 5 PM Hawaiʻi Standard Time. Messages sent on weekends or holidays will be answered on the next business day.

Order help

If your message is about an order — damage, delivery, address change, or a question about production — please include your order number so we can find it quickly. For damaged or defective items, please include a clear photo of the issue (see our Refund Policy for details).

Shipping & coverage

We currently ship within the United States only. See our Shipping Policy for full details on production and transit times.

Wholesale & custom inquiries

Interested in carrying our work or commissioning a custom design? Email us with the details and we'll get back to you.

Mahalo nui loa for stopping by.